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Shipping

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Shipping

Shipping and Delivery details
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 What is the free shipping promotion?
 Do my billing and shipping addresses have to match?
 When will my order ship?
 Fast and Accurate Guarantee
 How much is my shipping?
 Can I pick up my order?

Is your question not listed? Contact us.


 

WHAT IS FREE SHIPPING PROMOTION
 
Paintball Trgovina offers free shipping on all orders over 250.00 € without rebates. To qualify for free shipping:

  1. Place your order online; this promotion is not available by telephone.
  2. Select the product and have over 250,00 € in merchandise in your cart.

Here are the limitations.
  1. Free shipping is only available to shipping destinations in Croatia.
  2. You can pick up merchandise for free even if you order under 150,00 € in our locations.
  3. All products that are not on stock are shipped 14 days after payment !


 

DO MY SHIPPING AND BILLING ADDRESS HAVE TO MATCH?
 

For fraud protection purposes, we require that all address information match what is on file with the credit card company. If you are shipping to an address other than your billing address,then please call us.


 

WHEN WILL MY ORDER SHIP?
 

When you shop @Paintball Trgovina you get fast service. We are committed to providing you with the fastest possible shopping experience anywhere in the ground! All in-stock orders with verified addresses placed before 2pm central time will ship out on the same day (orders placed on the weekend will ship on Monday), and you will be emailed information about it by the following morning. The only exception to this is on certain Mondays, when the volume of orders placed over the weekend may delay some orders until Tuesday. If you need to have an order shipped out on Monday, please call us at 091-487-1666, 091-487-1667, 091-487-1668,
  by 5 pm. If there are any issues with your order, you will be notified immediately and given the proper instructions on how to expedite your order.

We can deliver you our paintballs, just contact us.

FAST and ACCURATE GUARANTEE
 

Paintball Trgovina guarantees same day shipping or your shipping is free.*

Paintball Trgovina guarantees the accuracy of our inventory. If our site says an item is in stock and we can't ship it, we owe you a credit.**

*Orders must placed by 2pm Central European Time. 2012 excluded dates: any Croatian holidays. Excludes all weekends. Paintball Trgovina reserves the sole right to determine the means by which freights charges are discounted or refunded. Paintball Trgovina reserves the right to suspend this promotion due to acts of nature, natural disaster, or circumstances beyond our control. Offer excludes any delays due to a hold placed on the order in accordance with our fraud protection policies.

** In the event that an item cannot be shipped Paintball Trgovina will issue the affected customer a 10.00 € store credit. Paintball Trgovina reserves the right to substitute select commodity items at its discretion. Paintball Trgovina reserves the right to suspend this promotion due to acts of nature, natural disaster, or circumstances beyond our control.


HOW MUCH IS MY SHIPPING?
 
To calculate the shipping charges for an order, follow these easy steps:

  1. Add your items to the cart.
  2. Click "Calculate Shipping & Handling" (do not worry, you will not be placing an order).
  3. Login if you have not already done so.
  4. From the next screen you will be able to enter the next data: Country (ex. Croatia), State/Province (ex: Zagrebačka), Zip/Postcode (ex. 10000). You must enter Country and only State/Province or Zip/Postcode.


CAN I PICK-UP MY ORDER?
 
Paintball Trgovina customers in the Croatia area will be pleased to know that we have a warehouse location in Čakovec, Varaždin, Zagreb, Osijek . An order placed through the website can be picked up -you must order merchandise through online shop and pick-up in 2 working days. Payment must be presented before you pick-up your orders. For now we accept cash or deposit slip if you pick-up your merchandise.